🧩 Factors affecting the CRM implementation in business 🧩

Customer Relationship Management system collects and keeps track of all business data in one place. It is a needed tool if you are building a “customer-centric” organization or aiming for information transparency in your internal working environment.

What are the external and internal factors impacting the adoption of CRM. Build a new CRM or use the ready-made system - what is better? 🤔

Discover all answers here.